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Recognizing the new role of English as a language of opportunity, universities and other academic bodies are launching new courses aimed to equip students with the requisite knowledge and skills. Basic Communication Skills aims to develop students' ability to use English accurately and appropriately in academic, professional and social contexts. This course mainly focuses on the development of listening and speaking skills as well as grammatical accuracy in speech.Key features:* Develops appropriacy and fluency in communication* Prepares students for face-to-face and telephone communication* Engages students in meaningful communication through interactive tasks* Offers excellent models of use of English through a variety of listening exercises on the CD-ROM* Sensitizes students to common errors in the use of grammar* Builds vocabulary through well-designed exercisesContentsIntroductionTo the TeacherPart I: Communication Skills1. Understanding Communication2. Greeting and Introducing3. Making Requests4. Asking for and Giving Permission5. Offering Help6. Giving Instructions and DirectionsPart II: Telephone Skills1. Understanding Telephone Communication2. Handling Calls3. Leaving a Message4. Making Requests5. Asking for and Giving Information6. Giving InstructionPart III: Remedial Grammar and Vocabulary1. Subject-Verb Agreement2. Tenses3. 'Do' Forms4. Active and Passive Voice5. Use of Negatives6. Prepositions7. Vocabulary I8. Vocabulary IIAppendix I: Listening TextsAppendix II: Role Cards